The Average Click-Path Report
is a great tool to learn how the majority
of your customers are behaving according
to the content or offers on your site. The
first column shows you the entry page a
web surfer landed on. The next column gives
you a link that says 'next click'. When
you click on the 'next click' link, it takes
you to a new page that shows you all the
second clicks web surfers have used and
so on. The third column in the report shows
you the percentage of web surfers that went
to each page.
Example: Lets say your
site is called www.example.com. The report
would first tell you that 87% of your incoming
traffic landed at www.example.com home page.
If you clicked on 'next click' link for
that page, it will take you to all the different
click-paths the visitors went to next. So
it could say something like www.example.com/1.html
got 47.89% and www.example.com/2.html got
9.68%. This would show you that the majority
of your visitors are going to 1.html page
vs. 2.html from www.example.com. The ultimate
purpose of this report is to help you to
understand the major click-paths. Lets say
you are want your visitors to go to 2.html
vs. 1.htm, but instead the majority are
going to the wrong page. With this report
you can change your page around to push
more visitors in the direction you want
them to follow.
We all know that if a web surfer gets lost
in your site and does not take the path
you want, they will never become a customer.
Watching this report closely will teach
you what pages you need to work on. |